B1 - File 8 (third part)

Dear Students,

This is the class for File 8 part 3.

Open your books on page 134. We are going to read the article Going the extra mile. It means making an additional effort. Customer service is more important than it used to be because people can use social networks to tell millions of other people about good or bad service.
Read the text and try to guess the end of each story.

Here's some help with vocabulary :
heart-warming - reconfortante
crawl - ir a gatas
parcel - paquete
refund - devolver el dinero.

Then go to page 181, look for 8B Going the Extra Mile, Students A+B and read the endings. Were your predictions right?

Now go back to page 134 and do exercise d. The answers are:
1 B D E
2 C E
3 B D
4 A B D

Now we need to  do exercise 5 Pronunciation.
The letters -AI- between consonants are usually pronounced /eI/ if they are stressed. But there are some exceptions, like SAID, /sed/. Try to classify the words in the exercise in the correct box. Listen to them and repeat them. The key is to be found in the Folder below.

Now we are going to do the 6 Listening exercise on page 135.
Try to complete the missing words in exercise b and then listen to the recording.
The answers are:
1. throwing 2. complained 3. claim 4. produced 5. contacted, offered 6. reported, dropped

Now listen to the whole story and answer the questions in c and d.

In the Folder below you'll find the answers and the script. There is also an extra Listening Exercise for File 8 to be done when the lesson is finished. Don't forget the Workbook pages, the Online Practice and your Pocket Book for Speakers of Spanish.


Click here to access Folder File 8 (Third Part)