Saturday 30 October 2021

Wednesday 13 October 2021

B1 - Mediation


B1 - Definition for Mediation

MEDIATION

It is the action of facilitating communication between two or more interlocutors or groups of people who are unable to communicate directly. It is necessary to consider the characteristics and needs of the person receiving the information.

KEY ACTIONS: 


  • Summarising 
  • Adapting
  • Selecting
  • Paraphrasing
  • Simplifying
  • Clarifying cultural aspects
  • Anticipating misunderstanding